Open Enrollment
Year-Round Benefits Support
Benefits questions don't stop when open enrollment closes. New hires need to enroll. Employees experience qualifying life events that trigger mid-year changes. Claims get denied. Coverage questions come up. Year-round benefits support means you have a resource for all of it — not just during the annual enrollment window.
Open Enrollment
What You Need to Know About Year-Round Benefits Support
New Hire Enrollment
New employees must elect benefits within 30–60 days of hire. A clear process for notifying new hires, providing plan information, and submitting elections prevents the common scenario where an employee assumes they have coverage that was never properly activated.
Qualifying Life Events
Marriage, divorce, birth, adoption, and loss of other coverage are qualifying life events that trigger special enrollment windows outside the annual open enrollment period. Employees need to act within 30 days of the event — and need to know how to do it.
Claims Advocacy
When a claim is denied or a billing issue arises, having an advisor who can intervene on your employee's behalf — not just refer them to the carrier's 800 number — is the difference between a resolved issue and a frustrated employee.