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Open Enrollment Support, your annual benefits review, handled.

Open enrollment is the one time each year when every benefits decision gets reviewed, and for small businesses without an HR department, it can feel overwhelming.

Open Enrollment Support

Kain Carlson manages the entire open enrollment process for ND and MN businesses: the renewal review in August, employee education and enrollment in October, and year-round support for everything that happens in between.

The Open Enrollment Timeline

Open enrollment follows an annual cycle tied to your plan's start date. The predictable annual cycle. Kain Carlson starts the process early enough to give you real options, not a rushed renewal acceptance in the final days before the deadline.

Renewal Review
Read the renewal proposal before rates are final: what changed, why, and whether a change in plan design would fit your people better.
Employee Enrollment
Meet with your employees, individually or as a group, to explain their benefit options, answer questions, and collect their elections. New plans effective January 1 require elections to be in by late November at the latest.
Ongoing Support
New hires, terminations, qualifying life events, mid-year coverage questions, and claims navigation, handled throughout the year so you're never waiting until the next open enrollment to get an answer.

Open enrollment questions for North Dakota and Minnesota businesses

For businesses using the individual/small group market or the SHOP marketplace, the standard open enrollment window is November 1 through January 15. For employer-sponsored group plans with anniversary dates other than January 1, your open enrollment window is typically 30–60 days before your plan renewal date.

Employees who miss open enrollment can generally only enroll during a Special Enrollment Period triggered by a qualifying life event, marriage, birth of a child, loss of other coverage, or a change in employment status. Outside of these events, they must wait until the next open enrollment period.

Yes. Federal law requires that employees receive a Summary of Benefits and Coverage (SBC) for each plan option at least 60 days before any material plan change takes effect. Your benefits specialist handles these notices as part of the annual enrollment process.

Yes, and open enrollment is one of the most common times businesses switch. A new broker can typically take over service mid-year or at renewal without disrupting coverage. If you're unhappy with your current service, open enrollment is the natural time to make a change.

From the renewal review to final elections, plan on several weeks; the exact length depends on the group and the plan's start date. The paperwork is handled for you, and employee elections can be done in one group meeting or in individual sessions over a day or two.

Let's Handle Open Enrollment Together
Licensed in ND & MN · Year-round support · Based in Fargo
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